Refund and Cancellation Policy

At GFluence, we strive to provide exceptional service and value to our members. This Refund and Cancellation Policy explains the conditions under which refunds may be granted for membership subscriptions and other paid services.

Please read this policy carefully before making a purchase. By purchasing a membership plan or other paid service, you agree to the terms outlined in this policy.

General Refund Policy

After the 14-day window, all fees paid for membership subscriptions are generally non-refundable. However, we may consider refunds on a case-by-case basis in exceptional circumstances, as described below.

When Refunds May Be Granted

We may grant refunds in the following situations:

• Membership fees after the 14-day guarantee period
• Renewed subscriptions (the 14-day guarantee applies only to initial subscriptions)
• Setup fees or one-time charges
• Purchases made through third-party platforms
• Services where you have violated our Terms of Service
• Payments for additional features or upgrades that you have actively used

Request Process

To request a refund, please follow these steps:

1. Contact Support: Send an email to refunds@gfluence.com or use our support contact form
2. Provide Information: Include your account email, subscription details, and reason for the refund request
3. Review Process: Our team will review your request within 3-5 business days
4. Response: You will receive an email notification regarding the decision
5. Processing: If approved, refunds will be processed to your original payment method within 10-14 business days

Cancellation Policy

Automatic Renewal

Membership subscriptions automatically renew at the end of each billing period. You will be charged automatically unless you cancel before the renewal date.

How to Cancel

You can cancel your subscription at any time through:

• Your account settings page
• Email to subscriptions@gfluence.com
• Our customer support team

Effective Date of Cancellation

When you cancel, your subscription will remain active until the end of the current billing period. You will retain access to all paid features until then. No refunds are provided for the unused portion of the current billing period.

Reactivation

You can reactivate your membership at any time. Note that pricing may have changed since your cancellation, and current rates will apply.

Refund Processing Timeline

Refund Method

Refunds will be processed to the original payment method used for the purchase:

• Credit/Debit cards: Refunded to the same card
• PayPal: Refunded to your PayPal account
• Bank transfer: Refunded to your bank account
• Cryptocurrency: Refunded to the wallet address used

Please note that the time it takes for refunds to appear in your account depends on your payment provider. For credit/debit card transactions, this can take up to 14 business days.